There is a time that you can’t receive calls and send messages using the mobile network signal on your Samsung Galaxy S21. You don’t need to worry about it because you can turn on the Wi-Fi and use your device as before. Ensure that the phone is connected to a Wi-Fi network, have an active SIM card, and Wi-Fi calling is enabled by your network provider. Then, follow the simple guide to activate Wi-Fi calling on your Samsung Galaxy S21 below.
Steps to Activate Wi-Fi Calling on Samsung Galaxy S21
In case the Wi-Fi calling on your Samsung Galaxy S21 is not active yet, you can activate it first. Go to the setting panels first by swiping down twice from the top of the screen. You will see several app icons on the screen. Find the Wi-Fi calling icon and tap it. This action will activate the Wi-Fi calling on your Samsung S21.
Ensure that your S21 is on the home screen position. Then, tap the phone app. Find a three dots symbol on the top right corner of the screen and tap it. You are about to go to the more options menu. It consists of the speed dial numbers, open to keypad, settings, and contact us options.
Tap the settings option to activate your Wi-Fi. Find the Wi-Fi calling option on the call settings menu. Tap the toggle next to the option. Ensure that the toggle moves to the right. It means that the Wi-Fi calling is active.
Set the Wi-Fi Calling on your Samsung Galaxy S21
Now, set the Wi-Fi calling so you can use it maximally. You only have to open the phone app on the home screen. Tap the three dots icon on the top right corner of the screen to get more options. Then, tap the settings option.
Tap the Wi-Fi calling to get two different options, which are mobile network preferred and Wi-Fi preferred. Tap the Wi-Fi preferred option because you want to use it for callings. This trick works well if your mobile network is unavailable.
How if you failed to activate the Wi-Fi Calling
There are some reasons why you are failed to activate Wi-Fi calling on Samsung Galaxy S21. Find out the causes and fix them.
- Your Network Provider Doesn’t Support Wi-Fi Calling
Samsung Galaxy S21 may support this feature but your network provider doesn’t. Indeed, both of them need to support Wi-Fi calling to activate it. Contact your network provider to get more information about Wi-Fi calling.
- Network Connection Issue
Ensure that your phone has a strong network connection before activating Wi-Fi calling. An unstable network connection disturbs the performance of your Wi-Fi. You can’t connect to the Wi-Fi even if there is a network connection.
- SIM Card Issue
You can also try to use a new SIM card. Then, restart your Samsung Galaxy S21, clear its cache, and enable the HD voice and video calling features. Try to activate the Wi-Fi by following the Wi-Fi calling Samsung Galaxy S21 instructions above and checking the result.